Privacy Policy
How BlinkBlink Eye Care collects, uses, and protects your information across our website, desktop app, and Android app.
Last updated: July 31, 2026
This Privacy Policy explains how Aurenyx EMR Pvt Ltd Pune India (“we”, “us”, “our”) handles your information when you use the BlinkBlink Eye Care website, desktop application, and Android application (together, the “Services”). By using the Services you agree to the practices described below.
1. Information We Collect
a. Information you provide
- Account & registration: your name, mobile number, and email address when you register in the app.
- Eye donation pledge: details you voluntarily submit if you choose to pledge (such as name and contact details).
- Consult a Doctor: your name, city, email, phone number, and the question you post when you contact a registered doctor through the Services.
- Doctor accounts: if you register as an ophthalmologist, your professional details (name, qualification, clinic/hospital, city, state, country, mobile, email) and the educational content you publish.
b. Information collected automatically
- Device identifier: a randomly generated ID used to distinguish app installations and sync your preferences.
- Usage & wellness data: screen-time duration, blink-reminder intervals, and eye-exercise activity used to power reminders and on-device statistics.
- App & platform information: app version and operating system, used for updates and troubleshooting.
2. How We Use Your Information
- To create and manage your account and deliver the core features of the Services.
- To send blink reminders, screen-break prompts, and eye-wellness guidance.
- To display community statistics (for example, total number of users and donors) in aggregate.
- To route your “Consult a Doctor” questions to the relevant registered ophthalmologist.
- To notify you of app updates, important changes, and support responses.
- To maintain the security, integrity, and reliability of the Services.
3. How Your Information Is Shared
- With doctors you contact: when you post a question through “Consult a Doctor”, the details you provide are made available to the ophthalmologist you selected (or to doctors in your city) so they can respond.
- Service providers: we use secure hosting to store data on our behalf. They may process data only to provide these services to us.
- Legal reasons: we may disclose information if required by law or to protect the rights, safety, and security of our users and the Services.
- We do not sell your personal information to any third party.
4. Notifications & Permissions
The apps request permission to show local notifications so we can deliver blink reminders and screen-break prompts. You can disable notifications at any time from your device or operating system settings. The desktop app runs a floating reminder clock and may run in the background/system tray to time your reminders.
5. Data Storage & Security
Registration and pledge data are stored in a secured database. Reminder settings and screen-time tracking used by the desktop app are stored locally on your device. We apply reasonable technical and organizational measures to protect your information; however, no method of transmission or storage is 100% secure.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the Services and comply with our legal obligations. You may request deletion of your data at any time (see “Your Rights”).
7. Your Rights
- Access, correct, or update the personal information associated with your account.
- Request deletion of your account and associated personal data.
- Opt out of reminder notifications through your device settings.
To exercise any of these rights, email us at info@aurenyxemr.com and we will respond within a reasonable timeframe.
8. Children’s Privacy
The Services are intended for general audiences and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.
9. Medical Disclaimer
BlinkBlink provides eye-wellness reminders and educational information only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified eye-care professional for medical concerns.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
- Aurenyx EMR Pvt Ltd Pune India
- Email: info@aurenyxemr.com
- Phone: 7711000550
- Location: Pune, India